Kyneton Auctions Online help desk

BUYING AT KYNETON AUCTION HOUSE

We run monthly timed online antique and collectable auctions. We are an auction house where you can bid online.

Buying at Kyneton Auctions is easy, either visit us on the viewing days to step you through how the bidding works and your registration. Or, by clicking on the current catalogue you will be directed the entire catalogue, where you can register to start bidding.

Please note all purchases incur a Buyers Premium of 23% inclusive of GST on top of the hammer price.

Register to bid

To bid online at our auction house, you must register online once the catalogue is live.

  • Live Internet Bidding is available to all registered bidders.
  • Existing Clients: please Sign In with your six digit number and your nominated password
  • New Clients: please click 'SIGN UP' on the top menu bar of the current catalogue to create a new client account.
  • Once completed, you will receive an email with a six digit number.
  • Head back to the current catalogue, click on Sign In and use your password . (this number and password is yours for every future catalogue.


Viewing

All lots are sold “as is” without warranty so it’s important that you inspect goods at our auction house at 17-21 Piper Street, Kyneton before you bid online on your auction items. Additional photos, inspection reports or visit us in person the weekend prior to the auction daily from 10-12pm. 17-21 Piper Street, Kyneton.

Bidding for the timed online auction

There are several ways to bid at our auction house on our auction items:

  • Bid Online: Pre-bidding commences once the catalogue is online (Usually the Wedneday prior). You can pre-bid by either entering your maximum bid or bid incrementally.
  • The timed online auction will start to close from 6.30pm Monday night, as stated on the catalogue. There's a 20 second interval between each lot. The auction will take roughly four hours to conclude.
  • You can still bid up until the lot closes before it moves onto the next lot
  • If it doesn't say 'On the Market', it means there's a reserve for that lot
  • The timed online auction works on mobile phones, computers and tablets. Absentee bids: Leave a written maximum bid by leaving it with us on viewing day, email or phone.
  • If you are outbid, an email will be sent to you to advise you of that.
  • Note: If you are unsure about how to bid our friendly staff will be happy to assist you.
  • A Buyers Premium of 23% inclusive of GST is added to your bid after the hammer falls, so be sure to factor that into your bidding plan.

Payment

  • All successful online bidders will be sent an email after the auction has ended with your invoice attached.
  • The email also contains information about payment, collections and transport companies.
  • You can also finalise your account by direct debit, over the phone: we accept VISA and Mastercard and American Express.
  • You can pay via eftpos or cash on collection days, and once paid you can collect your goods with the help of one of our staff.

Collection

  • Arrange collection of your purchases within 5 business days of the auction.
  • For deliveries please refer to the sales invoice